Good question; I'll clarify.
I scored this controller in 2005 (see my post history here on DP where I was searching for one). I'm the second owner of this controller and have never played it for those four years. The original owner told me he had never played it either and shipped it in the original plastic bag (see pic). He may have opened it at some point (or, he could have lied and have run marathon Goldeneye sessions with it) -- but the condition is quite minty and looks new. There are subtle details like the way the dpad has a very fine, almost velvety texture, to the lack of any marks on the (more delicate than usual) metallic finish, to the absence of tiny surface abrasions and slight smoothing on the surfaces and buttons where you'd expect to find them first. However, I should have clarified that I have never played it but cannot verify the original owner's claim outside of my visual examination. I'll downgrade it's condition to 9.9/10 to be safer. I believe any discerning eye would be very happy with its appearance.
Hope that helps!