When I bought an XBox 360, everyone warned me of gloom and doom tales ensuring that it would eventually fail on me. Well, my Elite has ran fine for 2 years. My PS3? Not so well. It's not running BD's, DVD's, or PS2 discs, and there is just something cracked out and unstable about the PSN connection. (That, however, may not be because of my system. PSN is free and, well, you get what you pay for.)
Anyway, customer service says I gotta send it in a coffin. So all you people who "refuse to buy an Xbox 360" because of the failure rate...shove it.