It's a semi-long story, bear with me. Over the weekend I tried to win a Kisado adapter on ebay (the converter to enable the card games made for the Japanese PC Engine to be played on an American Turbografx 16) because I got ahold of some great PCEngine game cards that I just can't play on the TG16 alone. Needless to say I lost the auction, so I had to go another route. I have been long informed about the availability of a new adapter in from Australia that is being distributed by Turbo Zone Direct (http://www.tzd.com) and figured this is a good option. I have never ordered from TZD, but I do know quite a few people that have over the years and will swear by them as being honest and overall good in business ethic. I even have a TZD flyer right here in my hands that I have had for a long time. So, on Sunday, I said "the hell with it" and placed the order through their online order system. On Monday (which was yesterday now) I went to work and when I came back home for lunch I checked my Paypal account (the card I used to order) to see if the $105 (the price of the adapter and shipping) was taken out. It wasn't. I then figured I'd just call them and make sure everything went through ok with the online order. I am in NJ, calling Van Nuys, CA. Not a local call, but I have to find out if all is good. I get a guy on the phone and ask him if my order has been processed, and he is pretty snotty and says: "We just opened". I say: "Ok, no problem. My time zone is different, but I wanted to make sure you received my order, as I don't see it charged to my card". He says "Oh yeah, Bruce, I see your order here. You'll receive the adapter sometime this week". "Is that all?". Well, I said yes, and hung up. Just the way he said "Is that all?" didn't sit well with me. He said it kind of like "I don't need to talk to you anymore"...if you know what I mean. And I am the one spending cash calling long distance!!! Well, I periodically checked the paypal to see if the money was taken out throughout the day. I waited up till 9pm EST (which I believe would have been 6PM in Cali) for the transaction to be completed. Well, they didn't charge me. So what I did was email them and cancel my order. Instead I ordered a Core Grafx Japanese unit on Ebay and will play my games fine. I am sure many people have had good experiences with them as I hear alot of good things, but what the hell happened here? I am giving the guy $100 for a freakin' adapter for a 14 year old game system. I am calling long distance to check on my order. Then I basically get a scumbag with a nasty attitude. Forgive me if I am out of line, but I deal with bad service pretty much everywhere I go nowadays. It's like people couldn't care less about their jobs or businesses anymore. And then when I order something through a supposed reputable company for my leisure, I get the same crap.