Hey guys a friend of mine (were both in the UK) recently got a 360 and the live subscription for the year, and for the first few weeks he was telling me how good it was, and all the extra stuff you can get. A few people i know tell me the same thing.. so i'm going to have to get it sooner rather than later..
Anyways, 2 weeks ago, he's deleting his profiles/gamertags and deletes them all, but when he goes to recover gamer tag, it tells him it's already there, but when he tries to connect to live, he gets nothing but an error msg, saying he can't connect.
He spoke to MS on there helpline.. and there terrible NO HELP AT ALL, they give him a ref number and say they will call him back, and they DONT.
He's tried everything, from his 360 to his modem to his broadband connection, to formatting his HD.. he's tried everything.
It appears that his gamer tag is in limbo, MS have told him his tag is there and it's all ok, when he logs onto the live website it's there, but when he tries to connect, he just gets error msgs.
The really weird thing is he has a month free account and when he deletes that tag and recovers it, it works everytime and connects straight away to live, but his account he's paid for wont?? Sorry it's alittle long, but any help would be great thanks.