The Supaboy - New SNES handheld from Hyperkin

[nusilver]

Someone told me that if there's just a 2 digit number, then it's a first rev. and the later ones had an "A" stamped too. Guess I'm wrong then. I just found out that the ones that say "Made in Mexico" work? Figures with my luck...

Did you see that on that YouTube video? If so, you'll notice my comment telling the guy "thanks for trying, but that's not correct."

I have two copies of Super Mario RPG - los dos hecho en Mexico - one works on the Supaboy, the other doesn't.

Also, I haven't heard back from Hyperkin in several days re: the status of my Supaboy. I'm not worried, just annoyed that their customer service doesn't respond to my emails. I mean, I'm always incredibly polite...should I start being a dick?

[Satoshi_Matrix]

Whether the game was made in Mexico or Japan has little to do with SA-1 games running on clones. All revisions of the game were made in both countries. The determining factor is the board revision, which you can't tell apart aside from directly looking at it. There is no external way to tell the revision.

As for your problems contacting Hyperkin, try to be patient. I can't imagine Hyperkin is a very large company. They probably have twenty employees, tops. There's probably only a single person to address all custom relations. I'm not defending Hyperkin, but you should try to appreciate their situation.

[nusilver]

Whether the game was made in Mexico or Japan has little to do with SA-1 games running on clones. All revisions of the game were made in both countries. The determining factor is the board revision, which you can't tell apart aside from directly looking at it. There is no external way to tell the revision.

As for your problems contacting Hyperkin, try to be patient. I can't imagine Hyperkin is a very large company. They probably have twenty employees, tops. There's probably only a single person to address all custom relations. I'm not defending Hyperkin, but you should try to appreciate their situation.

I very much do understand and appreciate the situation. Having said that, it's been a week since I first emailed for an update, and regardless of a company's size, it's unacceptable to take someone's money and not acknowledge their communication in a situation like this.

There's a reason there are templates in Outlook.

[Taiyaki]

After trying to take videos and not being able to capture the sound issue properly with my camera I decided to give up and return the item to the seller.

Hyperkin has not been open enough about acknowledging the flaws of this system to the public. We still don't even have clarity regarding what to expect from the final product this long after it's release. This is bad business plain and simple.

The Pokefami DX and the upcoming Retro Duo Portable appear to be much better alternatives.

[nusilver]

After trying to take videos and not being able to capture the sound issue properly with my camera I decided to give up and return the item to the seller.

Hyperkin has not been open enough about acknowledging the flaws of this system to the public. We still don't even have clarity regarding what to expect from the final product this long after it's release. This is bad business plain and simple.

The Pokefami DX and the upcoming Retro Duo Portable appear to be much better alternatives.

I just received an email from Lawrence. Sounds like they're not actually repairing the device, just replacing it. So I am assuming the one I receive will be exactly the same. :/

[Coreykun667]

Did you see that on that YouTube video? If so, you'll notice my comment telling the guy "thanks for trying, but that's not correct."

I have two copies of Super Mario RPG - los dos hecho en Mexico - one works on the Supaboy, the other doesn't.

Also, I haven't heard back from Hyperkin in several days re: the status of my Supaboy. I'm not worried, just annoyed that their customer service doesn't respond to my emails. I mean, I'm always incredibly polite...should I start being a dick?

I see. Yeah, it was that Youtube video.