It doesn't make me an expert but working there for about 2 years working about 30 hours a week as a third key you at least get a good sampling of the general public. Also I wasn't pissed off, even for the shitty pay i loved my job there outside of the standard BS involved with the practices their. Nothing made me happier than being able to genuinely help someone then have them come back and tell me thanks for a game suggestion or advice on games overall.
Anyways back on topic. Fuck mono sound.